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Dominate Your Market With RockStar Customer Service
Tuesday, March 13, 2018, 7:30 AM - 9:30 AM MDT
Category: PHCC Colorado Events

Learn 12 Ways to Be Wildly Successful

Learn how to transform your customer service to be remarkable. Award-winning Sunshine Plumbing Heating Air contributes their 535% growth to their documented, proven, intentional customer service strategy. Sunshine PHA President, Susan Frew, takes you through all of the steps and teaches you how to grow your company with the 12 points of love.

Research shows your customer service has a major impact on your 
bottom line.

  • According to a CEI Survey, 86% of buyers will pay more for a better customer experience (Forbes)
  • A 2% increase in customer retention has the same effect as decreasing costs by 10% (Leading on the Edge of Chaos, Emmett Murphy & Mark Murphy)

About the Speaker

As the woman behind the success of Sunshine Plumbing Heating Air in Denver, Colorado, Susan Frew shares valuable knowledge and insight to companies and contractors in the home service industry. From helping companies increase revenues through laser-focused strategy and marketing plans to empowering women in the workforce, Susan speaks in a broad range of subject matters that can take home service companies around the globe to a level of success.
Registration includes breakfast
PHCC Members: $29
Non-Members: $39

Register Here