Innovative hiring strategies to address labor shortages 

Enhancing employee retention through a supportive work environment including career development and mentorship 

How to message to recruit women and develop an environment that retains women 

Creating a supportive and engaging workplace culture for all 

Steve Bowen, Plumbline Services
Steve Bowen is a seasoned professional in the plumbing and HVAC industry with over two decades of experience. As a key leader at Plumbline Services, Steve has been instrumental in driving the company's growth and maintaining its reputation for excellence in customer service and technical expertise. His commitment to innovation and quality has positioned Plumbline Services as a leader in the home services industry. Steve's passion for mentoring young professionals and his dedication to the trade make him a highly respected figure in the industry.

Dan Clapper, Interplay Learning
Dan Clapper is a visionary in the field of digital learning and workforce development. As a leader at Interplay Learning, Dan has played a crucial role in developing cutting-edge training solutions that empower skilled trades professionals. With a background in both education and technology, Dan's work focuses on bridging the skills gap in industries like HVAC, plumbing, and electrical by providing immersive, on-demand learning experiences. His innovative approach to education has helped thousands of professionals advance their careers and improve their technical skills.

Liz Friesen, Southside Plumbing
Liz Friesen is a dynamic leader in the plumbing industry, known for her strategic vision and commitment to customer satisfaction. As the head of Southside Plumbing, Liz has successfully led the company through significant growth while maintaining a strong focus on quality workmanship and service excellence. Her leadership style is characterized by a dedication to continuous improvement and a deep understanding of the challenges and opportunities within the plumbing industry. Liz is passionate about fostering a positive workplace culture and empowering her team to achieve their full potential. 

Susan Frew, Sunshine Home Services
Susan Frew is a renowned business coach and speaker with a wealth of experience in the home services industry. As the owner of Sunshine Home Services, Susan has successfully grown her business by focusing on customer service, operational efficiency, and employee engagement. With a background in business development and a passion for helping other entrepreneurs succeed, Susan has become a sought-after speaker and consultant. Her insights into scaling service businesses and her commitment to excellence have earned her recognition as a leader in the industry. 

Carol Longacre, Service Nation
Carol Longacre is a highly respected executive with a deep expertise in business development and network management within the home services sector. As a key leader at Service Nation, Carol has been instrumental in expanding the organization's reach and supporting its members in achieving their business goals. Her strategic thinking and collaborative approach have helped Service Nation foster a strong community of professionals dedicated to improving the standards and practices of the industry. Carol's commitment to member success and industry innovation makes her a valuable resource and thought leader in the home services arena. 

Plumbing and HVACR business owners and managers 

HR professionals in the trades industry 

Industry leaders and stakeholders 

Anyone interested in improving workforce practices in the plumbing and HVACR sectors