In the News

Train the Trainer Virtual Course

 

Our Train the Trainer certification courses were designed specifically for contractors and manufacturers to deliver high quality training to their team members in the field.

Who Should Attend?

Service Managers – Manufacturers – Anyone Directly Training Technicians

Pricing:

Train the Trainer Beginner Course - 
Member: $175
Non-Member: $250

Train the Trainer Beginner + Advanced Courses Bundle
(Save $100!)

Member: $250
Non-Member: $400

 

Beginner Level Certification:
Classes Meet Monthly June 2026 – December 2026

  • 2026 Schedule, 90-minute virtual sessions beginning at 9am MT for Beginning Course:

    • June 23
    • July 21
    • Aug 25
    • Sep 22
    • Oct 27
    • Nov 24
    • Dec 15 - Capstone

PHCC Train the Trainer Beginner Course Flyer

Our beginner level certification is a virtual Train the Trainer program focusing on quick impact and individual training sessions:

● Trainer is more than just a title

● Instructional Design & Lesson Planning

● Classroom Management & Facilitation for Beginners

● Communication Skills for Instructors

● Classroom vs field vs virtual training basics

● Gamified training for more engaging training


 

Advanced Level Certification:
Classes Meet Monthly January 2027 – July 2027

2027 Schedule, 90-minute virtual sessions beginning at 9am MT for Advanced Course:

  • Jan 26
  • Feb 23
  • Mar 23
  • Apr 20
  • May 25
  • Jun 15
  • Jul 27 - Capstone

PHCC Train the Trainer Advanced Course Flyer

Prerequisite: PHCC Train the Trainer Beginner Course

Our Advanced level certification is a virtual Train the Trainer program focusing on long-term training strategy:

● Use data to make training decisions

● Effective Mentorships

● Learning Fundamentals in the Trades

● Developing a training culture of continuous leaders

● Training starts at onboarding

● Advanced Classroom Manager & Facility Techniques

 

REGISTER HERE
 

PHCC-ASA 2026 Joint Legislative Conference Brings Industry Priorities to Capitol Hill

Falls Church, Va. — The Plumbing-Heating-Cooling Contractors—National Association (PHCC) and the American Supply Association (ASA) successfully joined forces with the 2026 PHCC-ASA Joint Legislative Conference in Washington, D.C., with contractors, distributors and industry leaders delivering a unified message to lawmakers on workforce development, energy policy and regulatory certainty.

Held May 5-6 at the YOTEL Washington D.C., the conference brought together members from across the plumbing, heating, cooling and piping industries for direct engagement with federal legislators and staff on issues impacting contractors, suppliers and consumers nationwide.

Throughout the conference, attendees advocated for policies designed to strengthen the skilled trades workforce, preserve consumer energy choice and modernize federal energy regulations in a way that supports innovation and affordability.

“Our industry depends on practical policies that support workforce development, regulatory consistency and reliable energy solutions,” said Mark Valentini, PHCCVice President of Legislative Affairs. “This conference gave contractors and industry stakeholders the opportunity to bring real-world perspectives directly to Capitol Hill and demonstrate the essential role our industry plays in the American economy.”

Conference attendees urged lawmakers to support workforce initiatives that strengthen career and technical education, registered apprenticeships and employer-driven training solutions to help address the ongoing skilled labor shortage affecting contractors and suppliers nationwide.

Participants also advocated for policies that preserve consumer energy choice and provide consistent federal energy regulations for manufacturers, distributors and contractors. Attendees emphasized the importance of maintaining access to multiple energy sources while supporting modernization of federal efficiency standards in a way that promotes affordability, innovation and long-term market stability.

The conference featured issue briefings from industry advocacy leaders, political analysis from nationally recognized pollster and government affairs strategist Brent Buchanan, and advocacy coaching sessions designed to prepare attendees for meetings on Capitol Hill.

Networking and collaboration remained a key part of the event, including evening events that brought together contractors, distributors, and manufacturers to discuss the future of the industry.

“Partnering with PHCC for this event was an exceptional opportunity to bring a vital segment of our industry’s supply chain to Washington, D.C., ensuring lawmakers on Capitol Hill remain informed about how critical workforce and energy legislation impacts our businesses, our customers, and the communities we serve,” said Steve Rossi, ASA Vice President of Advocacy.

The PHCC-ASA Joint Legislative Conference concluded May 6 following congressional meetings and a closing reception with industry leaders.
 

Legislative Conference

Sign Up Now: Registration for 2026 Event Now Open!

Make plans now to register and attend the PHCC 2026 Legislative Conference—co-hosted with industry partner The American Supply Association (ASA)—to meet with your lawmakers and educate them on the significant role our industry can play in promoting energy, economic, and workforce policies that are important to our industry and will move America forward. You will have access to:

  • Insider political analysis from media personality and professional pollster.
  • Targeted issues briefing and effective advocacy tips from PHCC’s Government Relations team and top Washington lobbyists.
  • Personalized coaching provided by PHCC’s federal lobbyist on conducting meetings with legislators and staff.
  • IN-PERSON visits with your representatives in Congress.
  • Easy-to-use technology providing access to your meetings schedule and to help you navigate Capitol Hill.

And, you’ll be able to educate policymakers on:

  • Protecting America’s energy future through fuel choice.
  • The importance of reforming American energy policy to adapt to a changing world.
  • Supporting workforce programs and registered apprenticeships.

Here’s What You Need:

Registration
Hotel Block
Schedule

Need to register multiple attendees/guests? Be sure to use the GROUP registration option. Early Bird and Hotel Block Close April 10.

 

ServiceSkills

 

Now through 12/31, we will be offering 20% off enrollments for the course below.
Pricing: PHCC Member $179  Black Friday Deal $143!
Non-Member $279

 

Customer service and soft skills techniques improve customer interactions, workplace communications, and professional relationships...all of which are essential for success.

Level up your team with ServiceSkills, a PHCC Academy® course designed to sharpen the soft skills that drive real results. This program helps your admin, dispatch, office staff, technicians, apprentices, and leadership strengthen communication, boost customer service, and build high-performing teams. With practical tools you can apply immediately, ServiceSkills enhances service-call efficiency, uncovers new sales opportunities, and increases customer satisfaction...helping your people grow their careers while helping your business grow its bottom line.


Course Description

Service Skills for Technicians/Apprentices

This course is specifically designed for technicians and apprentices who interact with customers and work in team environments. While technical expertise is crucial, the professional skills covered in this program are equally important for career advancement and customer satisfaction. Through 6 focused modules with 62 practical lessons, participants will master customer service excellence, workplace communication, and professional relationship skills for essential success.

Service Skills for Administrative and Office Staff

This course is designed for office employees who want to elevate their professional capabilities and deliver exceptional service. Through 7 strategically designed modules and 74 practical lessons, participants will master the art of customer service, develop essential workplace relationship skills, and build the professional competencies needed to excel in today’s office environment.

Service Skills for Human Resources and Leadership

This course is designed for managers, HR professionals and team leaders who want to master the essential skills needed to build high-performing teams, foster respectful workplaces, and drive organizational success. Through 11 carefully structured modules and 62 engaging lessons, participants will develop practical skills in generational management, team dynamics, performance coaching, and workplace culture development.


Who is This Course Best Suited For?

ServiceSkills is designed for anyone who interacts with customers, supports operations, or leads teams within a plumbing, heating, and cooling business. ServiceSkills helps you elevate how you serve, communicate, and lead.

  • Technicians & Apprentices: Ideal for those who work directly with customers and need strong communication and professionalism alongside their technical skills.

  • Administrative, Dispatch & Office Staff: Perfect for office professionals who want to strengthen customer service abilities and day-to-day workplace communication.

  • HR, Managers & Leaders: Built for those responsible for coaching teams, shaping culture, and driving organizational performance.

Additional Information

  • Cost: $179 for PHCCCO Members, $279 for non-members.

Enroll for ServiceSkills Here
 

Explore The Trades

PHCC Colorado Supports The Master’s Apprentice Program

At PHCC Colorado, we’re committed to growing Colorado’s skilled trades workforce. That’s why we’re proud to partner with The Master’s Apprentice program—a proven, hands-on pre-apprenticeship training program helping people launch meaningful careers in plumbing, HVAC, electrical, and other skilled trades.

Are You Interested in the Trades?

If you’re curious about a career in the trades—and want to see if it’s the right fit—this 6-week program is perfect for you!

✅ Hands-on training in plumbing, HVAC, electrical, and more
✅ Learn jobsite safety, tools, and industry expectations
✅ Build professional skills like interviewing and teamwork
✅ Discover a real career path with excellent pay and growth potential
✅ Meet employers who are ready to hire

This free, intensive pre-apprenticeship program gives you the skills and confidence to step into a paid apprenticeship or entry-level job. Whether you’re starting your career or considering a change, The Master’s Apprentice program helps you take the first step.


About The Master’s Apprentice Program

The Master’s Apprentice is a 6-week, full-time training experience designed to prepare participants for the skilled trades workforce. Program highlights include:

  • Classroom and hands-on shop training in multiple trades
  • OSHA 10 certification for safety on the jobsite
  • Resume writing and interview preparation
  • Job placement support with local employers
  • A focus on professionalism, reliability, and work ethic

It’s ideal for:
✅ Young adults starting their first career
✅ Career changers seeking stability and opportunity
✅ Anyone wanting to build a rewarding, in-demand trade career

Learn more or apply today at The Master’s Apprentice


PHCC Colorado’s Role

PHCC Colorado proudly supports The Master’s Apprentice program in its mission to connect well-prepared, motivated entry-level workers with the plumbing and HVAC industries. We are actively: 

  • Promoting the program to potential students and industry partners
  • Providing guest speakers to share real-world insights
  • Hosting and conducting mock interviews to improve students’ job readiness
  • Connecting our member companies with graduates seeking apprenticeships or jobs

We believe investing in this program strengthens our workforce pipeline and helps build a better future for Colorado’s trades.


 Get Involved – For PHCC Members

 We invite all PHCC Colorado members to help support this important workforce development initiative! Opportunities include:

  • Volunteering as a guest speaker
  • Participating in mock interview sessions
  • Sharing your company’s apprenticeship or job opportunities with graduates

Your expertise and involvement can make a real difference in shaping the next generation of skilled trades professionals.

If you’re interested in getting involved or want to learn more, please contact us here.

Together, let’s build Colorado’s skilled workforce—one apprentice at a time!

 
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