In the News


Register now to experience: 
  • Comprehensive sessions on best practices, resources and tools you can implement in your business
  • Insider information from valued partners at a special industry panel 
  • The latest tools and products at the unique Product & Technology Showcase
  • The opportunity to explore the NASCAR Hall of Fame
  • And much, much more!

It’s time to build on real relationships with your plumbing, heating and cooling family… partnerships that helped contractors survive market fluctuations, industry changes, even a pandemic. It’s time to tap into reimagined best practices, the latest industry data, cutting-edge technology, and proven leadership perspectives. It’s time to discover new ways to work, learn and lead.

Register Here! 

Federated Insurance - Family/Succession Planning

Tuesday, September 20, 2022 (1:00 PM CST)
60 minutes | Complimentary | Advance registration required

This presentation will cover the top legal issues faced by individuals and business owners. Learn how estate planning can impact your business with an estate planning attorney who does it every day. Mitch McCuistian from the law firm Evans & Davis will share how to properly draft business succession plans and personal estate plans that can help mitigate and prevent issues. Additional items to be discussed include upkeep of corporate documents, liability and asset protection planning, business entity structure, and employee retention. Lastly, the presentation will cover how the business owners’ own personal estate plan can have a meaningful impact for generations to come.

What you will learn:

*Why your personal estate planning is critical
*Why your business succession planning is not only critical for your business but your family too
*Strategies for your family and business today and generations down the road

Register Here!

The Inflation Reduction Act: What’s In It for Contractors?

September 15, 2022
2pm ET
Duration: 60 minutes

For group registrations please email: [email protected]

On August 16, President Biden signed the Inflation Reduction Act into law. There are energy provisions that will have an adverse impact on the plumbing and HVAC industry, and tax provisions that will hurt all contractors but others that may benefit HVAC contractors. The bill is over 700 pages long, but Chuck and Mark will go over the parts that have a direct effect on you. Join us on September 15 at 2pm to learn more.

Learning objectives:

1.Learn about how energy provisions will accelerate efforts to ban natural gas across the country.
2.Learn about tax provisions that will help HVAC contractors and customers.
3.Learn about tax provisions that will hinder your ability to write off business losses.

Presenters (in alphabetical order)

Mark Valentini is the Director of Legislative Affairs for PHCC—National Association. A politcally savvy, results-oriented professional with more than 20 years of experience on Capitol Hill and with several national trade associations, Valentini applies his expertise in public policy matters related to workforce and training, infrastructure, and financial services to advocate on behalf of all PHCC members.

Charles “Chuck” R. White serves as Vice President of Regulatory Affairs for PHCC—National Association. White works closely with government regulatory bodies, such as the DOE, and serves on a number of councils and coalitions including NSPC, PERC, ABPA and IAPMO as a representative of PHCC’s contractors. 
This webinar is free to PHCC members and $35 for non members. For information on joining PHCC please visit us at You can email [email protected] or call 800–533–7694 for more information about joining.   



Educational Articles

Attached are links to articles provided by Federated Insurance:

Risk Management Corner tackles subjects related to workplace safety

HR Question of the Month provides a human resources-related question and answer from independent legal professionals

It’s Your Life discusses concepts related to life and disability income insurance


Tips for Streamlining Scheduling: Setting Customer Expectations

By Ray Clark, Head of Sales & Founding Team, Schedule Engine


More job bookings are a great thing. That means more revenue, right? Not always. If you’re getting overwhelmed with job bookings, it can poorly impact your customer service level and your employee morale, which in turn can affect your bottom line. Unfortunately, in this age of cell phones, text messages, and the need for instant gratification, customers today are less patient than in previous generations. You may be asking, among your competitors, how can you stand out? From my own experience, you have to prioritize availability and set proper customer expectations. If availability is a challenge based on your current resources and you find yourself understaffed, I strongly recommend that you:

  • Be honest
  • Communicate expectations
  • Acknowledge the inconvenience
You can build long-term customer relationships by letting your customers know the situation; they’ll know they can rely on you in the moment and for future home issues.
Learn more in this article from Schedule Engine: Tips for Managing Peak Work Efficiency.
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